08 · Maintenance & Managed Support
Someone keeps it running long after launch day.
Software goes stale quickly: libraries age, browsers change and small bugs pile up. We look after your applications on a monthly plan with agreed response times, and spend spare hours on the small improvements nobody gets round to.
What we do
What this covers
Monitoring
Uptime, errors and performance watched around the clock, with alerts to the right person.
Fixes under an SLA
Bugs triaged and fixed within the response times in your plan.
Updates and upgrades
Framework, dependency and security updates applied on a schedule.
Small improvements
Unused hours go into the backlog of small changes your team keeps asking for.
What changes for you
What you get out of it.
You know who to call
A named team and written response times, instead of hoping a freelancer is free.
Fewer emergencies
Regular updates keep small problems from turning into outages.
Tools we often use
- Sentry
- Better Stack
- Datadog
- GitHub
- Jira Service Management
How it usually runs
Monthly plans with a written SLA. Unused hours roll into small improvements.
You get a written proposal after the first call.
Questions
Things people ask about this
Yes. We spend the first couple of weeks learning the system before we take responsibility for it.
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AI & Machine Learning
Start here
Tell us the job nobody on your team wants.
A 30-minute call, no slides. You'll come away with a clear next step, whether or not it involves us.
We reply within one working day.