Pillar 08 — Maintenance & Managed Support
Launch is the start, not the finish
Proactive monitoring, updates, and support with clear SLAs — so what we build keeps working as your business grows.
Software decays without care — dependencies age, traffic grows, threats evolve. Our managed support keeps your products fast, secure, and up to date, with a team that already knows your codebase.
What we deliver
Capabilities
- Proactive monitoring, uptime, and alerting
- Security patches and dependency updates
- Bug fixes and small feature work
- Performance tuning and cost monitoring
- Backups, disaster recovery, and runbooks
- Dedicated support with response-time SLAs
How we approach it
Our method
- Onboard and document your systems
- Monitor proactively, not reactively
- Resolve within agreed SLAs
- Report monthly on health and improvements
Tools & technologies
The stack we build on
DatadogGrafanaPrometheusSentryPagerDutyUptimeRobotGitHub ActionsTerraformDockerAWSAzureGCP
FAQ
Common questions
Yes. We start with an onboarding review to understand the codebase and infrastructure, then take over monitoring and support.
Let's build
Want peace of mind for what you've built? Let's talk.
Tell us what you're trying to build. We'll come back within one business day with a clear next step — no pressure, no obligation.